Colorado Springs Auto Repair

JD and the crew at Airport Automotive took great care of me and my 2012 F150 with a check engine light issue. They ran the diagnostics, informed me of the issue and fixed it right for the quoted price and on time. They also pointed out several other issues that I was unaware of and provided solid evidence of the issues (no scare tactics). I appreciate the integrity of the shop and I forgot the mention the truck was washed before I picked it up. Very pleased to say the least with Airport Automotive!

First time costumer. Came here after a recommendation from a co-worker. Came in for a code for an 02 sensor. They looked over everything in my truck and gave me a detailed, yet understandable explanation of what they found. The Report they E-mail you after their inspection was very thorough and gave me a confident grasp of the condition of my truck (Included pictures of problems areas and scans they ran). I found the price to be extremely reasonable considering their expertise and their very open communication. Did not feel like they were just trying to make stuff up to fix. I would recommend this place to anyone who has an issue that others places "think" they know the solution to. I have a lot of peace of mind and confidence in the reliability of the repairs performed. The only negative thing I could possibly say from my experience is that it did take 3 full days before I got the truck back, but I'll take quality over speed any day.

Gary and team at Airport Automotive welcomed us back to the area and took great care of my 4Runner. Everyone was extremely professional, Gary explained all services to me, and they provided a complimentary shuttle service so I could occupy myself with lunch at a nearby establishment.

Even though you found my brakes to be fully functional, thank you for checking them out.

Thanks for the quick and thorough service

We have been using Airport Automotive to maintain our cars (Subaru and Toyota) for over 10 years and have always been very satisfied. They are very professional, providing detailed online reports of all inspection items that include explanations and photos, making it easy to understand what needs repaired. They are also the only shop I know of that will sometimes find NOTHING WRONG with your car. They do not invent work. They are great at regular maintenance and keep track of what's been fixed over time. They also provide free rides, loaner cars, or car pick-up, depending on what is needed. I highly recommend Airport Automotive for everything from oil changes and regular maintenance to large engine and transmission repairs.

This shop is one of a kind! The customer service is AMAZING. I've been to multiple dealerships and different independent shops over the years and I have never received the level of care & transparency as I did from Airport Auto. I am extremely pleased with the real-time status updates via texts, calls, and detailed emails with videos & photos along with recommendations of possible solutions. We normally frequent little pit stop shops for oil changes but dealerships for in depth care and maintenance, but no longer! The technicians & front desk personnel were very helpful, nice & respectful. We had some questions & they were happy to explain in depth. I would highly recommend you give this shop a try.

Excellent experience they got me right in found the problem and fixed it. Also I liked how they send you videos and pictures of the problem they are never trying to sell you stuff you don’t need like most shops normally do. I will definitely be taking my vehicle there again for future repairs.

I wish I could give them more than 5 stars because they deserve it. I have lived in Colorado Springs my entire life (22 years) and I wish i knew about Airport Automotive sooner. As background , I have always been hesitant of taking my car into mechanical shops because of my previous experiences with any sort of car repair, tire, or mechanic. I was even more worried this time because I had to use a warranty on my car and I had no idea the process or how to get it started. I was pleasantly surprised. Matt was a top notch guy (not sure his job title) . First off, I called him and told him my situation and he made the entire process easy for me and also bent over backwards to get this done. He told me he didn't want to waste my time so before I even came in he made sure I was covered under my warranty and I can tell you the process of getting this squared away made my head spin and he quite literally took all of the work off of my back and onto his. I get frustrated when I have to ping pong between different companies and he did the ping ponging for me. I could not be more thankful. When I did come in he was very very professional, kind, and I felt 1000 times more comfortable than I have ever felt in any auto repair shop. He kept me updated and kept me in the loop through the entire process and I can tell he genuinely wanted to make sure I got exactly what I needed. Not to mention man are they FAST. LIKE SUPER SUPER EFFICIENT. I dropped my car off on a Thursday and expected to not see it again for a while. (I know different problems have different time frames). I picked my car back up on Friday after work and there it was working the way it should have been again. They also clean your car for you when they're done. I know typically for most shops either they'll clean it or give you a voucher but man, it is SO nice to pick up your car and it looks better than when you dropped it off. Airport Automotive has gained a lifetime customer and I highly recommend anyone with vehicle issues to go here. I worked with Matt specifically, however the entire staff was very kind, understanding, proficient and whatever other positive customer service word you can think of, they check the box. You can stop your searching and just go on in here I can guarantee you wont be disappointed.