Colorado Springs Auto Repair

5

My wife saw a billboard for Airport Automotive on Platte Ave and we decided to give them a try. My 2017 Ford Escape was due for it’s 30,000 mile maintenance checkup. My initial impression was great, and they were using the proper Covid protocols. I just got the car and thought it would breeze through the inspection with only 30,000 miles on it. I was wrong about that. The inspection was very thorough including many pictures of problem areas of the car. Matt’s communication with me was top notch. I mean really good! Long story short my Escape needed over $2000 dollars in repair. I informed matt of an extended warranty we purchased when we bought the car. That’s where Matt and his staff really shined! He worked on that insurance company hard on my behalf. His effort brought my total bill from $2141 dollars down to $956 dollars! Outstanding! The communication was solid and trustworthy through the entire experience. Then they washed my car! Thanks Matt and team and we definitely have a new garage

Ron, We appreciate your thoughtful comments, allowing us the opportunity, and putting your trust in us. We're so glad your wife discovered our billboard and that we were able to provide you an exceptional experience. I'm really happy that Matt and the team were able to help navigate through the extended warranty process. Were on your side and believe it's our job to work on your behalf. I'm very proud of my team. Thanks Ron.

- Airport Automotive
5

Always Helpful, Friendly, Reasonable prices , just all around great place. Won’t take me vehicle anywhere else

Tracy, thank you for your kind comments. We appreciate you. Always great to see you.

- Airport Automotive
5

As always. Dependable and excellent customer services. Thank you

You're Welcome Steve. We appreciate you.

- Airport Automotive
5

My experience with Airport Automotive was refreshing. I'm very pleased with their professionalism and competence. They kept me updated through their texts, emails, and calls with details and pictures. I never felt they were pressing me for additional work on my vehicle although I was offered an inspection service. I would definitely go back when I need auto repair or servicing.

Jerry, thank you for your kind comments. I'm glad we were able to serve you and that you found our inspection process beneficial. We look forward to seeing you in the upcoming year.

- Airport Automotive
5

Came across this company in doing some research on service centers for my 2017 Mazda CX-9. Read reviews on multiple local shops and decided to take my vehicle to Airport Automotive. After dealing with the local dealership service center for the same problem for 8 months, finally decided to take my vehicle to a different shop to address the problem. Airport automotive was able to diagnose, identify and fix the problem in a matter of 24 hours. The dealership was not able to figure out what was causing the problem to my vehicle after more than 5-6 visits. The customer service, professionalism and quality of work at Airport Automotive far exceeded my expectations. I will be taking my vehicles to this shop from here on out. JD was awesome and extremely professional.

Don, we're so glad you did some research before making the decision to give us the opportunity to diagnose and repair your Mazda. I have a tremendous amount of confidence in our team to solve those difficult to diagnose issues. We take a great deal of pride in our abilities and our customer service. Thank you so mush for mentioning how well JD assisted you. We look forward to seeing you in the future.

- Airport Automotive
5

Gary and team once again performed excellent work on my son's truck. Thank You Gary

Thank you so much. We appreciate you and your family.

- Airport Automotive
5

Extremely pleased with the work and services received from Airport Automotive. They are our go to shop for all our maintenance and repair needs.

David, thank you, we appreciate you and love being that go to shop for you and so many others.

- Airport Automotive
5

This is my first review and it’s because the team at Airport Automotive deserves it. I was in a minor accident with my two year old. I called them in hysterics and was so pleasantly surprised and relieved to reach JD, who had a very soothing demeanor and reassured me that they would do everything they possibly could to take care of my vehicle while I went home with my daughter. And that, he did. I was able to go straight home and keep my kiddo safe from the elements and exposures to COVID without ever stepping foot in their office. He was very vocal with me in their findings, diagnostics and repairs. And to top it all off, he was so flexible in my cumbersome work schedule and was able to get my car to my work after it was completed so I didn’t have to miss any bit of time on the clock or pay additional days for my rental. JD and team, Thank you. I never met you and I know my accident was minor, but it was my first and you guys truly went above and beyond for my family and I. I have 100% trust in this team. You cannot go wrong with choosing Airport Automotive—comprehensive, honest, fair pricing, and genuine kindness.

Cathleen, thank you so much for your kind and thoughtful words. We are so honored to be your first review. I'm sorry you had to go through the experience of even a minor accident, but so happy that JD was able to help through the whole process and get you back on the road. Thank you again for putting your trust in us, and your glowing endorsement. We look forward to meeting you in the future under better circumstances.

- Airport Automotive
5

Airport Automotive went above and beyond checking my brakes and changing the spark plugs on my Scion. I would definitely use this shop again. I was very impressed with their service 👍

Were glad we could be of service, and appreciate you giving us the opportunity. We look forward to seeing you next time.

- Airport Automotive
5

This repair shop exceeded my expectations. They went above and beyond to ensure my car was repaired and better than before. I highly recommend this shop.

Thank you Quentin, we appreciate the positive feedback, and your endorsement.

- Airport Automotive
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