Colorado Springs Auto Repair

5

Gary and his team are super professional and on their A game at all times. Their follow up and individualized approach makes you feel like you’re in good hands.

Kierstie, on behalf of the team, thank you so much. We try and offer that personalized service so each and every client feels like they are the most important client we have. It's always our pleasure to help. Thank you for the kind endorsement.

- Airport Automotive
5

Best ever service...Gary, Matt, and JD personalize service to meet customer needs every time!

Tom, thank you so much. Your loyalty through the years is matched by few. We appreciate you! The staff deserves all the credit for providing such great customer care.

- Airport Automotive
2

Very friendly. Unfortunately gave me false hope on a project I came in for. Please have your information correct before you make promises you can't fulfill.

Gary, Thank you for pointing out how friendly the staff was. As service professionals it's their mission to help everyone they can, no matter how monumental the task. In the case of your vehicle, you made a request to have air conditioning installed in a recent purchase of a 17 year old vehicle. A very unusual request and certainly out of our day to day services. I understand your frustration and disappointment; however the time and effort that was put into this project cannot be ignored. Matt used all the resources at his disposal to meet your request. It wasn't until he was told by all the vendors that they could locate the necessary components, that he informed you we could take on that request. We are at the mercy of parts suppliers and parts obsoletion. There aren't very many car manufacturers still producing parts for 17 year old vehicles. I'm really sorry that we couldn't get this done for you, and you felt the need to leave a 2 star review for a company that has an excellent long standing reputation in the community. I want to personally thank you for providing others the opportunity to see that our hundreds of 5 star ratings aren't "cherry picked" !!

- Airport Automotive
5

Thank you Joseph, we always appreciate 5 star ratings. Let us know if we can help in any way.

- Airport Automotive
5

Sarah, thank you! We appreciate the 5 stars

- Airport Automotive
3

I did not use this business for the repair, but from the first contact with Gary to the communication with Matt, I felt they were knowledgeable. For attempting to repair a car being out of state they were kind and I appreciate their assistance.

5

Service is always top-notch at this place! They keep you informed the entire time your vehicle is with them using an app - a new experience for us! So much better than taking it to the dealership. Wouldn't hesitate to recommend their services to friends or family!

Thank you for the kind words. We're so glad you found our process a positive experience and helpful keeping you informed through the inspection and service procedure. Your referrals are always welcome. There is no greater compliment than having a happy customer referring their friends and family to our business. We're here to help.

- Airport Automotive
5

Kim, thank you so much for the 5 star rating. We appreciate the opportunity to help you.

- Airport Automotive
5

I have not gotten a repair here, however i had to call for an insurance estimate, and whoever i spoke to was very honest and friendly and told me i might be better off taking it to his neighbors shop, but still offered to let me come by and look at it on a lift or anything i needed, and i really appreciate the kindness to a total stranger that probably was not going to make him any money. kind of rare these days. I will probably try to take my car here in the future.

You're welcome, always happy to help. We appreciate your kind words and 5 star review. If we can further assist you don't hesitate to call.

- Airport Automotive
5

Awesome experience! Highly recommended!

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