Customer Service

Airport Customer Service

It is of utmost importance to us at Airport Automotive that you and your vehicle receive first-rate service, and that you leave happy with your car once you’re behind the wheel again, after service. That’s why we match our quality repair work with the best customer service around.

Every car we service, no matter how small the job, receives under the hood de-grease and pressure wash, an interior vacuum cleaning, and an exterior hand wash with chamois—a soft gentle leather that will baby your car.

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We have a small fleet of three Toyota Camrys that are available on a first come, first serve basis to anyone who wishes to borrow a vehicle. You are not required to spend a minimum amount of money with us. All we need is a copy of your driver’s license, proof of auto insurance, and that you replace the fuel you use, and we are delighted for you to drive our car while we work on yours.

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We also have a courtesy shuttle that will take you home or to work and pick you up again from 8:00am till closing time at 5:00pm.  We want your experience of leaving your car with us to be as convenient as possible, so do our best to make the shuttle available to all. We’ll give you a ride to wherever you need in the greater Colorado Springs area—just say the word.

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Should the need arise, Airport Automotive offers financing for repair work. You can apply online anytime! .

No interest if paid in full within 6 months on your auto maintenance and repair purchases of $199 or more.

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Because customer service is paramount to us, Matt Fowler, our Service Manger, makes it his priority to help you have a great experience from the time you are greeted at the door or over the phone, to the time you are handed back your keys after service is done, and then followed up with down the road. When you bring your car to us, you can expect an explanation of what our findings and recommendations are, in detail. Matt will keep you informed through the whole process. Our customer service is second to none. Come on over for the Airport Automotive experience, where our customers get only the best

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